Resiliency Starts With High-Reliability Healthcare Systems

— Individual team member resilience will follow

By Tejal Gandhi, MD, MPH 
Organizations and broader society often emphasize individual resilience in the workplace. We saw this on display among healthcare workforces throughout the COVID-19 pandemic, as individuals on the front lines were celebrated for their resilience. While their hard work deserved every bit of the recognition it received, it contributed to professional burnout. Last year, leaders from the Centers for Medicare & Medicaid Services and the CDC identified an urgent need for resilient healthcare systems and emphasized how companies can devote attention to resilience as an organization rather than focusing solely on individual resilience, albeit equally important.
Read the full article in MedPage Today.